Return Policy

We offer a 30-day return policy, meaning you have 30 days from receiving your order to request a return.

Return Eligibility

• The item must be in original, unused condition with all tags and packaging intact.
• Proof of purchase is required.

How to Start a Return

Contact us at support@basepickleball.com to initiate a return.

Return Address:
Basepickleball (Duomodo Ecom LLP)
No. 4/461, 2nd Floor, Suite No. 1942
Valamkottil Towers, Judgemukku
Kakkanad, Kochi - 682021

Returns sent without prior approval will not be accepted. If approved, we will provide return instructions. A return shipping label may be provided depending on the reason for the return.

Damaged or Incorrect Items

Inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.

Non-Returnable Items

• Customized or personalized products
• Used or damaged items not due to shipping issues
• Sale items and gift cards

Refunds

Once your return is received and approved, your refund will be processed to your original payment method within 10 business days. If it hasn’t been received after 15 business days, contact us at support@basepickleball.com.